Civic Center Underground

American Parking is providing notice of some upcoming access control improvements that will be made to the Civic Center Underground. The improvements are scheduled to begin Monday, June 12th, and will take approximately two weeks to complete.

All monthly parkers will access the facility by use of your Oklahoma Turnpike Authority (OTA) pike pass windshield sticker, or the windshield sticker issued to you at the time you established a monthly parking account.

FAQs

• Will this affect my pike pass account, or will you need any personal information?

American Parking will not collect any personal information from your OTA account. The gated access control system utilizes the same radio frequency communication emitted from the OTA sticker to open the gates. If you do not want to use your OTA pike pass sticker, a separate “TPA” windshield sticker can be purchased from our office for $25.

• Will a Texas or out of state pass allow me to access the garage?

Any pike pass sticker issued by an authority that can be used in Oklahoma, can also be used to access the garage. These include but may not be limited to: North Texas Tollway Authority, TxTag, Kansas Turnpike Authority.

• How do I sign up for a pike pass if I do not want a TPA pass?  

American Parking is an authorized distributor of OTA pike pass stickers. To acquire an OTA sticker from our office, you will first need to visit www.pikepass.com to establish an account. OTA requires new accounts to credit the account with an initial minimum amount of $40 to be used on Oklahoma turnpikes. Once the account has been established, you may present the authorization to a member of our customer service department at our office where you may pick up an OTA sticker at no cost.

• Will your TPA pass cost money?

Yes, the TPA windshield sticker can be purchased from our office for $25.

• What if I have multiple cars, can I add them all to my parking account?

Yes, multiple vehicles can be added to your parking account under one driver. The gated access system uses a feature called “anti-passback” which will only allow one vehicle in the garage at a time.

• What if I have a loaner vehicle for just a few days how to I get into the garage?

In the event you are in a loaner vehicle for a short period of time, you will need to press the red “help” button to speak with a representative through the intercom who will allow access into the facility.

American Parking will continue to provide additional updates as they come up. At no point should there be any period in which the garage will be inaccessible.  If you have any questions or comments about the improvements, please contact our office at 918.587.4141 or customerservice@americanparking.com.