FAQ
Beginning January 15th, 2017 Parking+ will replace the PIKEPASS system at the Tulsa International Airport. You will still be permitted to enter and exit the parking facilities through the existing entry and exit points you have used in the past. However, you will be billed directly from the airport operations and not through the Oklahoma Turnpike Authority system. You will be asked to set up a Parking+ account before you will be granted access to the parking facilities. Please note the system is designed for one PIKEPASS/vehicle per account. You may sign up for multiple accounts using the same email address but the user ID must be unique.
How can I enroll?
You may sign up for an account at https://www.americanparking.com/airport/
What if I already enrolled to use my PIKEPASS at TUL?
You will still need to enroll online and enter in your PIKEPASS information to enroll in Tulsa International Airport’s Parking+. Your PIKEPASS tag will still work since we are using the same reader technology, but you must opt-in to this new system in order to have the payment automatically charged to the credit card on file.
Does it cost anything to enroll?
There is no cost to enroll, but you will need a PIKEPASS tag. You can apply for the PIKEPASS tag at any of the PIKEPASS stores in Oklahoma: https://pikepass.com/contact/StoreLocations.aspx#Stores
Do I need a credit card to enroll?
Yes.
What credit cards does Parking+ accept?
All major credit cards are accepted.
What information is needed to enroll?
Username (you can choose your own unique id. One per vehicle/PIKEPASS)
Password
First name
Last name
Email Address
Phone Number
Address
Credit Card Information
Vehicle Information
Make
Model
State the license plate is issues to
License plate number
PIKEPASS Number 7 or 8 Digit Pike Pass Number (on the back of the PIKEPASS sticker on your windshield. do not include “OTA.” Oklahoma Turnpike passes only)
I recently enrolled but when I try to login it says my account is inactive?
Your account will be “Inactive” until you receive a confirmation email stating that your account information has been processed.
I Currently have more than one PIKEPASS on the same account billing to the same credit card. How can this be setup?
Please note the system is designed for one PIKEPASS/vehicle per account. You may sign up for multiple accounts using the same email address but the user ID must be unique. There must be a unique user ID and account for each vehicle/PIKEPASS using the parking+ system.
How can I login in and change my account or credit card information?
Once your account is created and you have received the email that your account is active, you may login in at https://parkingplus.americanparking.com/FPP
Once logged in you can use the account tab and credit card tab to modify your information.
How can I change my password?
Once your account is created and you have received the email that your account is active, you may login in at https://parkingplus.americanparking.com/FPP
Once logged in you can use the password tab to modify your password.
What If I forgot my password?
You may use the forgot my password function at https://parkingplus.americanparking.com/FPP
How does the system work?
When entering the parking facility you must use one of the approved Pikepass entrances. When your vehicle is at the entrance you must push the PIKEPASS button. If you are an active member of Parking+ the gate will open. Please do not push the button to pul;l a ticker or you will not be able to use the parking+ exit.
Where are the Parking+ entrances and exits?
Please refer to the map at http://www.tulsaairports.com/parking/
How and when will I be Billed?
You will be billed directly from the airport operations to your credit card on file each time you leave the parking facility.
How can I run a report showing my parking history and amount charged?
Once you are logged in at https://parkingplus.americanparking.com/FPP
Go to the activity tab, Specify the dates you are requesting. Then click the adobe PDF or excel icon to run the report.
Who do I contact with Questions or issues?
You may contact Parkingplus@americanparking.com or call 918-779-0214 for more information.
What are the benefits of using Parking+ when I park at TUL?
One of the biggest advantages of signing up for Parking+ are the dedicated express -ticketless entry and exit, with exact transactions charged directly to your credit card account on file. You are also able to log-on to your account and view your transactions at an individual customer level. TUL looks forward to providing future customer benefits such as promotions and cross marketing with other outlets in the terminal. This will allow us to improve the level of service offered to our parking customers.
Why has the program changed?
Tulsa International Airport strives to provide excellent customer service in every point at the airport, especially for our parking customers. By having our own Parking+ program, customers will have better access to parking activity, billing records, and less discrepancies.
What if I don’t have a PIKEPASS?
If you don’t have a PIKEPASS, you will need to sign up at any of the PIKEPASS locations in Oklahoma. Locations and hours can be found here: https://pikepass.com/contact/StoreLocations.aspx#Stores. If you don’t have an OTA PIKEPASS, but would like to still enroll in Tulsa International Airport’s Parking+ without enrolling in PIKEPASS, please call 918-779-0214.
What if I already have a PIKEPASS? Does that work?
If you have a PIKEPASS account established, you are one step closer to finalizing your new Parking+ account with TUL. You will still need to opt-in to the Parking+ program in order to have your credit card on file automatically charged when exiting the airport parking lots. To sign-up, follow this link: https://www.americanparking.com/parkingplus/
How do I get a parking receipt if I use the Parking+ exit lane?
Receipts are always available on your individual account.
Why should I log on to my Parking+ account online?
Your Parking+ online account provides exclusive access to your individualized profile. You are able to view past transactions, manage your account profile, update your payment information, and print receipts.
If I don’t sign up with Parking+, will my PIKEPASS still work?
No, but we can get you started on the easy and fast sign-up.
Who do I contact with Questions or issues?
You may contact Parkingplus@americanparking.com or call 918-779-0214 for more information.